Good Job

Almost everyone can remember their worst customer service experience in the last month, but what about the best customer service, in my experience most people can't. This often happens in the work force as well, Supervisors and bosses hear all the complaints about an employee and rarely the good. While it is our job to be nice, pleasant, and knowledgeable. It doesn't always happen. So if someone goes out of their way to be extra helpful, make it a point to say "thank you" and if you have time, talk to their supervisor. Positive reinforcement is so much better than negative complaints.

We also have to stop and think on how our bad day is coming across to others. Are we making ourselves look bad or not putting forth the right image for the company. Our attitude and demeanor can make a positive impact or negative. You might not love your job, but be thankful you are working, Many people can't find employment right now.